Effective date: May 18, 2026 Last updated: May 18, 2026
This Privacy Policy describes how AIMRO AI ("AIMRO," "we," "us," or "our") collects, uses, and discloses information when you visit aimroai.com, communicate with us by phone or text, submit our website form, sign up for a paid service, or otherwise interact with our products and services. AIMRO AI is a brand operated by car lavaggio LLC, a Maryland limited liability company.
If you have questions, contact us at biniyam@aimroai.com.
This policy applies to three groups of people:
If you are visiting one of our public demo lines (the phone numbers (240) 301-3376, (240) 901-9476, or (202) 836-6358), see section 4 on call recording.
When you visit aimroai.com we automatically collect basic technical information such as your IP address, browser type, device type, referrer, and pages viewed. The site is hosted on Carrd and may use first-party functional cookies set by Carrd. We do not run third-party advertising trackers.
If you fill out the "Build My Agent" form on aimroai.com, we collect the fields you provide: name, work email, phone, business name, vertical, weekly call volume, and free-text notes.
When our outbound voice agent places a call, we have already collected the following from publicly available business directories or from your prior interaction with us:
During the call itself, we may collect:
When you sign up for a paid service we collect billing and account information including legal business name, contact name, email, phone, and billing address. We do not collect or store payment card numbers. Payment is handled by cash or another method agreed in writing.
While you use the service we also collect operational data necessary to deliver it, including call logs, transcripts, configuration choices, and integration tokens you provide for HubSpot, Twilio, or other connected systems.
We use the information described above to:
We do not sell personal information, and we do not share personal information with third parties for their own marketing purposes.
Calls placed by our outbound voice agent and calls received on our demo lines may be recorded for quality assurance, training, and compliance review. Maryland is a two-party consent state for call recording. Where required, we provide an audible disclosure at the beginning of the call. If you do not consent to being recorded, please tell the agent and the call will be terminated.
Our outbound agent is an AI. If you ask directly whether you are speaking with a human or an AI, the agent will confirm it is an AI. The agent identifies itself as an AI assistant calling on behalf of "AIMRO."
Our demo lines (Mambo for pizza, Luna for hotels) are clearly identified as AI-driven and exist for demonstration purposes only. Do not provide personal medical, financial, or legal information to a demo line.
If you verbally agree during a call to receive a demo link by text, we will send a single SMS to the phone number we called. Every SMS includes "Reply STOP to opt out." Replying STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any of our numbers will remove you from further messaging and add you to our internal do-not-contact list. Replying HELP returns contact information for support.
We use Twilio as our SMS processor. SMS registration is filed under the Twilio A2P 10DLC framework. Message and data rates from your carrier may apply.
Restaurant order-confirmation texts. If you call a restaurant that uses AIMRO AI and you verbally agree on that call to receive a text, we send one SMS confirming your order (items, total, and pickup or delivery time) to the number that called. These are transactional messages tied to an order you placed. Message and data rates may apply. Reply STOP to opt out, HELP for help.
No mobile information will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Phone numbers and SMS consent are used only to deliver the order confirmation or demo you requested.
We rely on the following third-party processors. Each is contractually limited to processing data on our instructions.
| Processor | Purpose | Region |
|---|---|---|
| Bland AI | Outbound and inbound AI voice infrastructure | United States |
| Twilio | Inbound and outbound voice + SMS carrier | United States |
| n8n Cloud | Workflow automation orchestration | European Union |
| Hetzner | Database and application hosting | Germany |
| Cloudflare | DNS, edge security, WAF | Global |
| HubSpot | CRM (for customers who integrate it) | United States |
| Carrd | Marketing site hosting | United States |
| Google Workspace | Business email and document storage | United States |
If you are located outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where these providers operate. Where required, we rely on Standard Contractual Clauses or equivalent transfer mechanisms.
We retain personal information for as long as needed to provide the service and comply with our legal obligations. Typical retention windows:
You can request earlier deletion subject to the limits in section 8.
Depending on where you live, you may have rights to access, correct, delete, or port the personal information we hold about you, and to opt out of certain processing.
United States. Residents of California (CCPA / CPRA), Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), Texas (TDPSA), Oregon (OCPA), and other states with comprehensive privacy laws have the right to:
California residents also have the right to limit use of sensitive personal information. We do not knowingly collect data that meets the CCPA's "sensitive personal information" definition.
European Union, EEA, United Kingdom, and Switzerland. You have rights under the GDPR and UK GDPR including access, rectification, erasure, restriction, portability, and objection to certain processing. Our lawful bases for processing are typically legitimate interests (operating the service and reaching publicly listed businesses), consent (verbal SMS opt-in), and contract performance (customer accounts). You may lodge a complaint with your local supervisory authority.
To exercise any of these rights, email biniyam@aimroai.com from the email address associated with your record, or call the demo line you interacted with. We will respond within the time required by applicable law (typically 30 to 45 days).
You can ask our voice agent at any point during a call to add you to our do-not-call list. The agent is required to honor that request immediately. You can also email biniyam@aimroai.com with the phone number you want removed.
Once a number is added to our DNC list, our outbound system will not place further calls or send further SMS to that number from any AIMRO line.
AIMRO services are intended for businesses, not individuals, and we do not knowingly collect information from anyone under 16. If you believe we have inadvertently collected such information, contact us and we will delete it.
We use industry standard administrative, technical, and physical safeguards, including encryption in transit (TLS) and at rest, role-based access controls on the database, MFA on operator accounts, and a least-privilege model for the database user that runs the workflow automation (n8n_rw cannot ALTER existing tables). No system is perfectly secure, so we cannot guarantee absolute protection.
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top and, where required, provide additi